Service management today involves much more than mops, brooms and recycling bins. In addition to utilizing the latest advances in green-cleaning techniques and training, Busy Bee’s fine tuned service process incorporates a variety of technology at all levels. From hand-held devices to interactive database software, Busy Bee has adopted tools needed to effectively schedule, monitor and manage our operations.

From scheduling to evaluation, Busy Bee’s 24/7 Customer Support Center is state-of-the-art. Leveraging our vast network of trusted providers, Busy Bee’s experts provide 24/7 vendor dispatching, full operational support and even performance verification. We cross-train our dispatch teams to assure professional, knowledgeable service. Once each requested task has been completed, the information is integrated into MyPortfolio, Busy Bee’s customer database for use in daily, weekly and monthly metric reports to help Busy Bee analysts evaluate overall performance standards. Our quality system includes formal reports, facility status, vendor management & work logs, service delivery and job performance.